How Engagements Work
What happens, in what order — and how pricing is decided.
Thank you for reading this post, don't forget to subscribe!At Nandysys, we believe technology engagements should be clear, practical, and low-risk. We don’t publish fixed prices because every business has different team sizes, processes, systems, and requirements.
You’ll Never Wonder What You’re Paying For
Every engagement includes a plain monthly summary: leads captured, follow-ups completed on time, cases stuck and needing attention. No jargon, no vanity metrics — just a clear answer to whether the technology is actually working for your business.
That’s the whole point of NandySys: not selling you technology, making it work.
Here’s how we work:
1. Start With a Free Conversation
Tell us about your business, your current processes, the challenges you’re facing, and what you’re trying to improve.
The first conversation costs nothing.
2. Define the Right First Step
Rather than asking you to commit to a large implementation upfront, we start with a small, clearly defined paid step.
This allows both sides to validate the approach, understand the requirements, and demonstrate value before moving into a larger rollout.
3. Scope the Full Rollout
Once we understand your team size, current processes, existing technology, and objectives, we prepare a detailed proposal for the full implementation.
You get a clear scope and price before the work begins.
4. Implement With Clear Deliverables
Every engagement is documented with clear:
- Deliverables
- Timelines
- Responsibilities
- Scope
- Exclusions
- Commercial terms
There are no surprises about what is included or what you’re paying for.
5. Ongoing Support
Once the solution is implemented, ongoing support can be structured as a predictable monthly engagement, agreed upfront.
Our objective is not simply to implement technology. It’s to make sure your team can actually use it and that the solution continues to deliver business value.
6. We Don’t Leave After Go-Live
Software nobody uses isn’t a system — it’s an expensive habit nobody kept. We check in with your team at day 7, day 21, and day 45 after go-live to make sure the system is actually being used, not just installed.
Anyone can install technology. NandySys makes it work — and keeps it working.
7. single-champion risk
Everyone Learns It. Not Just You.
A system only one person understands is a dependency, not a system. Training covers your whole team, so your business doesn’t stall if you’re traveling, busy, or simply want a week off knowing follow-ups are still happening.
Technology that works for one person isn’t working. NandySys makes it work for the whole team.
8. compliance crowding
Will this add to our compliance burden?
The opposite. A document checklist that flags what’s missing before a lender or regulator asks, and a KYC-tracking view that shows exactly where every case stands, makes your existing compliance obligations easier to meet.
Make technology work for your compliance, not against your time.
How Pricing Works
We don’t believe in one-size-fits-all pricing.
You’ll Never Wonder What You’re Paying For
Every engagement includes a plain monthly summary: leads captured, follow-ups completed on time, cases stuck and needing attention. No jargon, no vanity metrics — just a clear answer to whether the technology is actually working for your business.
That’s the whole point of NandySys: not selling you technology, making it work.
A 5-agent team and a 40-agent team can have very different requirements. Pricing therefore depends on factors such as:
- Team size
- Current processes
- Existing technology
- Implementation scope
- Integrations and customisation
- Training and adoption requirements
- Ongoing support needs
You won’t receive a generic price before we’ve understood what you actually need.
Technology Partners
The platforms we implement — and how we choose the right one for you.
Nandysys is technology-led, not technology-tied.
We work with platforms that can genuinely solve your business problem. Depending on your team size, budget, existing systems, and requirements, this may include Zoho, Freshworks, or another platform that is the right fit for your business.
The Right Technology, Not Just Another Technology
We don’t believe every business needs to replace its existing software.
If your current technology already does the job, we’ll tell you.
If it can be improved through better configuration, integration, automation, or adoption, we’ll explore that first.
And when a new platform genuinely makes sense, we’ll help you evaluate, implement, and adopt the right solution.
Our Approach
Understand → Evaluate → Recommend → Implement → Adopt → Improve
The goal is simple:
Choose technology because it makes business sense — not because we have a reason to sell it.
